Members have the option to cancel membership at any time manually in their profile or in writing via email to the BGI. Cancellation will take effect the following billing cycle.
BGI offers full refunds during the initial 30 days following purchase. Refunds will only be made for the most recent payment and can only be issued to the original source of payment (credit card, PayPal, etc). Requests for refund must be submitted to BGI in writing via email. Refunds will be issued for Annual Subscription Renewals if a refund request is made within the 10-day period following Renewal.
See also, Terms of Purchase